Shipping & Delivery Policy

Introduction

Thank you for shopping at Mohave Apparel. We are committed to providing you with excellent service and ensuring that your order is delivered promptly and efficiently. This Shipping & Delivery Policy outlines the terms and conditions related to the shipping and delivery of your purchases from our website.

Shipping Destinations

We ship our products worldwide. Please note that delivery times and shipping costs may vary depending on your location.

Shipping Rates and Delivery Times

Domestic Shipping (Within [India])

Standard Shipping: [6 – 7] business days
Expedited Shipping: [1 – 2] business days
Overnight Shipping: 1 business day

International Shipping

Standard International Shipping: [15 – 30] business days.
Expedited International Shipping: [10 – 15] business days.

Shipping rates are calculated based on the weight and dimensions of your order, as well as your shipping location. The total shipping cost will be displayed at checkout.

Order Processing

Processing Time: Orders are typically processed within [1-2] business days. Processing time may vary during peak seasons or due to high order volumes.
Order Confirmation: You will receive an order confirmation email once your order has been placed. This email will include your order number and details of your purchase.

Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number and a link to track your package. Please allow [24-48] hours for the tracking information to update.

Delivery

Delivery Timeframes: Delivery timeframes are estimates and are not guaranteed. While we strive to meet these estimates, there may be delays due to factors beyond our control, such as customs processing, weather conditions, or carrier delays.
Failed Deliveries: If a delivery attempt is unsuccessful, the carrier may leave a notice with instructions on how to arrange for a redelivery or where to pick up your package. It is your responsibility to follow up with the carrier for redelivery or collection.

Customs, Duties, and Taxes

For international orders, customs fees, import duties, and taxes may be applied by your local customs office. These charges are the responsibility of the recipient. Mohave Apparel is not responsible for any additional charges incurred during the shipping process.

Shipping Address

Please ensure that your shipping address is complete and accurate. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If you realize that you have entered an incorrect address, please contact us immediately at [Your Email Address].

Lost or Damaged Packages

Lost Packages: If your package is lost during transit, please contact us at [Your Email Address]. We will work with the carrier to locate your package or arrange a replacement.
Damaged Packages: If your package arrives damaged, please contact us immediately at [Your Email Address] with photos of the damaged item and packaging. We will arrange for a replacement or refund.